FAQ

Frequently Asked Questions

Find answers to common questions about orders, shipping, returns, and payments at Gleamra.

Where do you ship?

We currently ship exclusively to customers located in the United Kingdom and the United States.

How long does shipping take?

Orders are processed within 1–3 business days. Standard delivery takes approximately 7–12 business days after processing. Shipping is free.

What is your order cut-off time?

Our daily order cut-off time is 6:00 PM (EST). Orders placed after this time will be processed on the next business day.

Do you accept returns?

Yes. We accept returns within 30 days for both defective and non-defective products. Return shipping is free and there are no restocking fees.

Do you offer exchanges?

Yes, exchanges are accepted within the same 30-day return window. Please contact our support team to arrange an exchange.

How long do refunds take?

Approved refunds are processed within 1 business day. It may take up to 7 working days for the amount to appear on your bank or card statement.

Is my payment information secure?

Yes. All transactions are encrypted and processed securely through trusted payment providers.

How can I contact Gleamra?

Email is our preferred contact method:
support@Gleamra.com
WhatsApp: +44 7723 352273
Business Hours: Everyday, 9:00 AM – 6:00 PM (EST)

Need More Help?

Our customer support team is available 24/7 via chat or email to assist you with any additional questions.

Business Address

Gleamra
583777 York House, Green Lane West,
Preston, PR3 1NJ,
United Kingdom

Fast & Free Shipping

Free shipping on orders over $99

30-Day Return Guarantee

Hassle-free returns within 30 days

24/7 Customer Service

Quick, convenient, and flexible support